Your privacy matters to us. This policy explains how we collect, use, and protect your information when you shop at Banian City.
1. What We Collect
When you place an order or contact us, we may collect:
- Name
- Mobile number
- Email address
- Shipping address
- Payment details (securely handled by Razorpay)
2. How We Use Your Data
We use your information to:
- Process your orders
- Send order updates (SMS/email)
- Provide customer support
- Improve our website and services
- Notify you of offers (if you opt-in)
3. Payment Safety
- All payments are processed securely through Razorpay, UPI, or Net Banking
- We do not store your card or payment details
- Our site uses SSL encryption for added protection
4. Sharing Information
- We do not sell or share your personal data with third parties
- Your data is shared only with delivery partners (for shipping purposes)
5. Cookies
We use cookies to:
- Improve website performance
- Show relevant products and offers
- Keep your shopping cart active
You can turn off cookies in your browser settings anytime.
6. Your Rights
- You can request to view, update, or delete your personal data by contacting us
- You can unsubscribe from promotional messages at any time